you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues downloading from your chase account. Do you know if you're using direct connect or Quicken Connect? You can double check by going to the account then hitting settings in the bottom right. From there you should get a line with the connection method.
Are you on the most recent patch as well? Have any of your other banks had issues recently? Any additional details may help in figuring out what exactly is causing the issue.
you get a chance let us know more about the issue! From there we'll better understand our next
we'll try deactivating all of the accounts for the affected FI.
You can do so by following the article listed down below.
all the accounts are deactivated go ahead and follow the article here on
reconnecting the accounts.
Once you've had a chance to try this let us know if the chase account is downloading transactions again. If not we'll see what we can try next.Thanks,Quicken Francisco