I have a few online bills that I can't delete. It confirms they are removed, but they aren't.

i have 3 online bills that wouldn't link with the biller. I have tried to remove them, but even though quicken confirms they are removed, they aren't. I have tried numerous times. I have put in manual bills, but I want the online bills removed. Thanks for your help.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @dtwelch53,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest you try to Review and Repair Online billers first, then see if it will allow you to remove the online billers you wish to delete. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.



    Once that is done, please navigate back to the gear icon and click Manage Online billers and attempt to remove the Online billers you wish to delete.

    Let us know how it goes!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @dtwelch53,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest you try to Review and Repair Online billers first, then see if it will allow you to remove the online billers you wish to delete. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.



    Once that is done, please navigate back to the gear icon and click Manage Online billers and attempt to remove the Online billers you wish to delete.

    Let us know how it goes!
    -Quicken Anja
  • dtwelch53
    dtwelch53 Member
    This seems to have solved the problem. Thanks for your prompt response!
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! I'm glad to hear that worked for you. :)
    -Quicken Anja
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