I can't get a transfer to show in the receiving account

Question

I have Quicken Deluxe for Windows
 I opened an account for a CD at Institution 'A'  I did not fund it as it was a direct roll over
 When the CD matured at institution 'B', I entered a sell and transfer transaction with the new account at 'A' as the receiving account.
 The transfer didn't show up in the receiving account.
 I then went to the receiving account to see if I could accomplish it by pulling the money in from the account at 'B'
 The new account does not have a transaction page.  What shows is a page with 4 blocks labeled "Total Value" "Top Movers" "Portfolio By Security" and "Values Over Time"
 Why dos this account have this 'view' and how do I get a translation page so I can complete the transfer?
 Thanks!

Sherlock · Accepted Answer

I suggest you open the account, press Ctrl + Shift + E, choose Complete: Positions and Transactions, and select OK.

To prevent the issue in the future, I suggest you uncheck the Enable Simple Investing (positions-only) preference:  select Edit > preferences...