Unable to view subscription on the Quicken website

System
System Member admin
edited May 2022 in Before you Buy
This discussion was created from comments split from: Restarting my subscription.

Comments

  • carljh
    carljh Quicken Canada Subscription Member ✭✭
    When I log into my account, I only get 3 options, Overview, Sign in & security and Personal info. I want to view my subscriptions and am sure I had auto renew active and I don't even see my order history.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @carljh

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues viewing your subscription. I'm wondering if that is consistent if you were to open it from a different location. We should be able to see the same information if we were to open it through your Quicken program. You can do so by going across the top to help > My Quicken Account. This should let you see all the details of your account like you would on the web browser.

    Once you're able to try let us know if this helps with viewing your account details. 

    Thanks,
    Quicken Francisco
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited August 2021
    Well... this is the URL --->  

    and the screen to signin -



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