Multiple Reconciliation Issues Since Last Update

I have multiple accounts with Wells Fargo. Since the last update/renewal, Quicken has been downloading transactions to incorrect accounts. I've been using Quicken for years, do I have to delete and re-install?

Answers

  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @renee120671

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would recommend attempting to restore a recent backup and update your transactions. If the issue is persisting or you do not have a recent backup, disconnect the affected account(s) and relink them afterward. 

    For instructions on deactivating an account please visit the link below. 

    https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

    Hope this helps. Please let us know the outcome and if you have any questions or concerns. 

    -Quicken Paloma


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