New Issue - Download Problem with Chase Credit Accounts

No error message received, transaction downloads are not coming through. checked all passwords, etc.


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Bgoods

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties downloading your transactions. Since no error code is present I would recommend de/reactivating the affected account(s) and attempted to update again. If no transactions are downloaded please create a test file and add your Chase account(s). 

    For instructions on deactivating your account click here. 

    Please attempt the steps above and let us know the outcome. Be specific if you do come across any errors or discrepancies. 

    -Quicken Paloma