New Issue - Download Problem with Chase Credit Accounts

Bgoods
Bgoods Quicken Windows 2017 Member
in Download, Add/Update Accounts (Windows)
No error message received, transaction downloads are not coming through. checked all passwords, etc.

Comments

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Bgoods, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties downloading your transactions. Since no error code is present I would recommend de/reactivating the affected account(s) and attempted to update again. If no transactions are downloaded please create a test file and add your Chase account(s). 

    For instructions on deactivating your account click here. 

    Please attempt the steps above and let us know the outcome. Be specific if you do come across any errors or discrepancies. 

    -Quicken Paloma 

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