OL-294-A with American Express

Unable to connect.


  • G123
    G123 Member
    Me too :/
  • LG Correll
    LG Correll Member ✭✭
    OL-294-A for my American Express Credit Card early this morning through 4 PM today. Unable to download transactions. All of my other accounts are working fine.
  • Ronald L Doyle
    Ronald L Doyle Member ✭✭✭
    Same here
  • Cindi Anderson
    Cindi Anderson Member ✭✭✭
    Same here
  • prine2020
    prine2020 Member ✭✭
    Same. I deactivated and reactivated and got it working again, but it changed my opening balance.
  • prine2020
    prine2020 Member ✭✭
    Interestingly, new transactions downloaded today but the online balance did not update, so now auto reconcile is failing.
  • Hello All,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have an open escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause! Thank you.
    -Quicken Anja