CC-502 Error When Trying to Download Pentagon Federal Credit Union-PENFED- transactions

Rick20
Rick20 Quicken Windows Subscription Member ✭✭✭
edited September 2021 in Errors and Troubleshooting (Windows)
For several days I have received "Oops. There is a problem. CC-502 Error" when trying to download PENFED transactions. I have deleted the accounts and tried setting them up again. I even deleted and reinstalled Quicken, just in case I had a corrupted file. Nothing works. [Removed - NO Soliciting]
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  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @Rick20,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review this error-specific support article regarding error CC-502.

    As stated at the bottom of the article; if the error persists after 24 hours or more, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to find the internal error and file for an escalation.

    We apologize for any inconvenience this may cause! Thank you.

    -Quicken Anja
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