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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Why isn't One-Step Update working?
LeighNP
When I click on it, it acts like it is "working", then I get a black screen, it disappears and nothing updates... I've downloaded the latest version of Quicken - still not working. What's the deal?
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Quicken Anja
Hello
@LeighNP
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
To start with, if you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup first (
just in case
). Then, please follow the instructions provided below.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once that is done, see if the issue still continues to persist.
Let us know how it goes!
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