Editing a Paycheck Split

Camille43081
Camille43081 Quicken Windows Subscription Unconfirmed ✭✭
I need to edit an amount in a paycheck split, but the edit split window keeps coming up with no details.  I can see the detail is there if I hover over the transaction, and I can see the amount in the account that the entry was transferred to (it was a 401K item), but I can't get it to allow me to edit it.  


Answers

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @Camille43081

    It sounds like you are seeing the same problems that many other users have seen over the last few months.  If you are using Q mobile & web, and/or if you have "sync to Cloud" set to "On" that could be the cause, so I suggest that you turn those off.

    As I have noted above, this issue has been reported a number of times in recent months.  Most times, restoring a backup file dated prior to the issue seems to be the only fix that works. And unfortunately I have not seen any definitive solution posted.  I would suggest that you contact Quicken Support for some direct assistance - here's that LINK.

    Please let us know how that turns out.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

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  • Camille43081
    Camille43081 Quicken Windows Subscription Unconfirmed ✭✭
    I had turned off Mobile and Web several months ago due to this, but I see now it's back on, not sure how that got flipped again.  This is getting pretty annoying.  Thank you for your reply - I can take it from here.
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    @Camille43081

    Happy to help!

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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