Do you use invoicing for your small business? We want your feedback! Learn More
Suntrust setup screen credential requirements in error
This has come up previously with closed discussions and I do not see fixed. When setting up Suntrust, Quicken shows a screen stating that your password must be changed. But the credential requirements presented by Quicken and those for Suntrust do not align. I went through this with support today but posting for others to be aware of. In my case I had to delete the online account and add it back because it quit working. If you use the Advanced option it will bypass the need to change the password. Actual screen shots are attached. Running R35.3. As a second point, when trying to use a special character on the Quicken screen invalidates the entry. Only characters and numbers worked but of course Suntrust rejected.