Desktop Budget is different than the Mobile app and Web

debbeh
debbeh Quicken Canada Subscription Member ✭✭✭
My Desktop budget is accurate but on the Mobile app and Web I am seeing different numbers much less than what it should be.

I did a reset of my cloud services and still the same.

Any Idea?

Comments

  • JayBugs
    JayBugs Quicken Mac Subscription Member ✭✭✭✭
    Can we get some more details? Is this for all categories or just some?

    Are these sub categories?

    It is the budgeted amount for the category or the months actual spending for that category that is too small on Quicken Mobile?
    -Jay
  • debbeh
    debbeh Quicken Canada Subscription Member ✭✭✭
    Some categories are missing on the app and web. And the total amount is way less.

    For example:
    The desktop will show a budget or 6k and remaining to spend 2k.
    The app and web will show budget of 4K and over spending by $600

    Thanks
  • JayBugs
    JayBugs Quicken Mac Subscription Member ✭✭✭✭
    Do you have all your accounts syncing to Quicken Mobile/web? If not then it may not be including spending in budgeted categories where the spending was in an account that isn’t being synced.

    If all accounts with spending are being synced, I would pick one category that is off and look at the specific items that are showing up under it for desktop vs. Mobile. What transactions are missing? Anything in common about them?
    -Jay
  • debbeh
    debbeh Quicken Canada Subscription Member ✭✭✭
    Thank you @JayBugs. I took the easy way, I did a full edit for the budget and now everything is showing fine. it seems something was not syncing.

    Thanks
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