Issues Downloading from USAA

This discussion was created from comments split from: How do I resolve the OL-301 A error for USAA accounts?.


  • ricko4
    ricko4 Member
    Earlier this year I went thru procedures to get my USAA downloads to work and it has been downloading fine until a few days ago. All other financial institutions are downloading and updating fine. I have tried your instructions to fix the Financial Institution Branding and Profile but it has not helped. This is becoming very frusrating. What is the solution?
  • ricko4
    ricko4 Member
    You asked about the Quicken version I have, I have subscription Deluxe, Version 35.35, Build
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Hello @ricko4

    Thank you for reaching out to the community and telling us about your issue. I do apologize for the issue you're having. That is odd I'm wondering where exactly the issue is. I believe it might help to try on a test file to see if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step of the article.

    Once you get the chance let us know what you're able to find out. From there we'll see what our next steps will be.


    Quicken Francisco