Issues Downloading from USAA

This discussion was created from comments split from: How do I resolve the OL-301 A error for USAA accounts?.

Comments

  • ricko4
    ricko4 Member
    Earlier this year I went thru procedures to get my USAA downloads to work and it has been downloading fine until a few days ago. All other financial institutions are downloading and updating fine. I have tried your instructions to fix the Financial Institution Branding and Profile but it has not helped. This is becoming very frusrating. What is the solution?
  • ricko4
    ricko4 Member
    You asked about the Quicken version I have, I have subscription Deluxe, Version 35.35, Build 27.1.35.31.
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Hello @ricko4

    Thank you for reaching out to the community and telling us about your issue. I do apologize for the issue you're having. That is odd I'm wondering where exactly the issue is. I believe it might help to try on a test file to see if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step of the article.

      https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    Once you get the chance let us know what you're able to find out. From there we'll see what our next steps will be.

    Thanks,

    Quicken Francisco