How Do I Get Sync To Work on Shutdown

JerryC58
JerryC58 Quicken Windows Subscription Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
Long story short, I had to restore a backup yesterday and now when I shutdown, Quicken doesn't present the sync option. The item in the menu is checked. How do I get it to sync on shutdown?

Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @JerryC58, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties with the sync reminder(s). I would first recommend signing out of Quicken completely, then select the setting to be promoted to sync.

    To sign out of Quicken select Edit (top left) >Preferences >Quicken ID & Cloud Accounts >Sign in as a different user (blue hyperlink). From the popup menu type yes to confirm and click sign out. Afterwards, sign back in using your Quicken ID and password. 

    To be prompted to sync upon exit first select Mobile & Web (top left) >Remind me to sync to Quicken Cloud on Exit. A visual example is below. 



    Hope this helps. Let us know of any other questions or concerns. 

    -Quicken Paloma 
  • JerryC58
    JerryC58 Quicken Windows Subscription Member ✭✭
    That did the trick. Thank you so much.

    JC
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