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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
How Do I Get Sync To Work on Shutdown
JerryC58
Long story short, I had to restore a backup yesterday and now when I shutdown, Quicken doesn't present the sync option. The item in the menu is checked. How do I get it to sync on shutdown?
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Quicken Paloma
Hello
@JerryC58
,
Thank you for reaching out to Quicken Community. I apologize you are having difficulties with the sync reminder(s). I would first recommend signing out of Quicken completely, then select the setting to be promoted to sync.
To sign out of Quicken select
Edit
(top left) >
Preferences
>
Quicken ID & Cloud Accounts
>
Sign in as a different user
(blue hyperlink). From the popup menu type yes to confirm and click sign out. Afterwards, sign back in using your Quicken ID and password.
To be prompted to sync upon exit first select
Mobile & Web
(top left) >
Remind me to sync
to Quicken Cloud on Exit. A visual example is below.
Hope this helps. Let us know of any other questions or concerns.
-Quicken Paloma
JerryC58
That did the trick. Thank you so much.
JC
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