Quicken shows 20 transaction downloaded from BofA but nothing in register

Question

Use Version 6.3.3 (Build 603.41049.100) and macOS 11.5.2
 My last register transaction is from 9/3/2021.  I have disconnected and reconnected multiple time but without success.  No filters set...All Dates, Any Type, Any Status sorted in descending order by date.  Online Banking Balance is also correct.

Quicken Francisco · Answer

Hello @Eric_R

Thank
you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with your BoA accounts. Given the amount of time and the transactions also not downloading I believe it would be best to contact Quicken
Support directly
for the best assistance. They'll be able to look over logs to figure out what exactly could be causing the transactions to not download. I will leave our hours down below so you can find a
time that works best for you.

Once
you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next
steps/options.

Thanks,

Quicken
Francisco