Problem downloading Wells Fargo Checking transactions

I have used Quicken and Wells for more than 20 years without problems like I am now experiencing. When I try and download transactions, new transactions for the Savings and Credit Card accounts download but not the Checking account.

When I try and reset the account I am told that is not possible as I have downloaded transactions that have not been accepted. The same applies if I try to deactivate and reactivate the account.

I have tried downloading for several days now hoping that the problem would be resolved but the problem persists.

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's do some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order. Crashes or killing Quicken may damage the file.
    Please perform all the steps in this document in the order specified, even if you have done some of them before:

    Troubleshooting 101 - Fixing Software Installation and Data File Problems