How do I transfer the full history of transactions for accounts that I just enabled for download.

Dome
Dome Quicken Mac Subscription Member ✭✭
I have registers for multiple Morgan Stanley accounts back to 2006. When I enabled download recently it only went back to March 2020. I have a back up file with the full history.

Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2021
    That's going to be up to Morgan Stanley. If you can't figure it out from their online help, maybe call customer service & ask them if it's possible.
    While it's not completely out of the question, I would be very surprised if you were able to download 15 years of transactions.
  • Dome
    Dome Quicken Mac Subscription Member ✭✭
    Thanks
  • Dome
    Dome Quicken Mac Subscription Member ✭✭
    It is a Quicken backup file from before I started the newer download.
  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2021
    Now I'm confused. You're saying that you had an account already set up in Quicken with 15 years worth of transactions (which I assume you had manually entered yourself), and when you enabled downloads for this account it deleted all the transactions dated prior to March 2020?
  • Dome
    Dome Quicken Mac Subscription Member ✭✭
    Sorry for the confusion. I have a quicken file that I have used and kept updated since 2006. My banking accounts were always set up for download but I manually entered transactions on my Morgan Stanley investment accounts. When I enabled download on the Morgan Stanley earlier this week it now only shows transactions back to March 2020. The history of transactions back to 2006 are gone. Is there a way to use a Quicken backup file to restore just the older Morgan Stanley transactions?
  • Dome
    Dome Quicken Mac Subscription Member ✭✭
    Thanks Rick. Will check some more and see if that will solve it. Really appreciate your help.
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