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Can't fill refund form, no order number available

Tristoncito

I purchased accidently Quicken Deluxe on my old log in, I am trying to get refund and order on correct one but Quicken does not send order number to the email after purchase, I need help

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Quicken Francisco

Hello @Tristoncito

Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this. In this case, I would recommend contacting Quicken Support directly for the best assistance. They'll be able to refund your original order as well as ordering the product as well to make sure that everything is sorted. I'll leave our hours down below so you can find a time that works best for you.

Click here to review Quicken Support's hours of operation.

Thanks,
Quicken Francisco