Issues w/Comenity - BJ's Account

System
System Member admin
in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: activate one step update issue.

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  • MJ06812
    MJ06812 Quicken Windows Subscription Member ✭✭
    I've been having this same issue with my Comenity - BJs account since 7/30.
  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @MJ06812, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties updating your account(s). To better assist you I need more information. For instance, what connection method are you attempting to use? Can you provide the full name of your financial institution? Lastly, are you getting any error codes or messages? 

    Once more information is provided we can move forward in diagnosing the issue at hand. 

    -Quicken Paloma 

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