USAA 502 and 301-A Errors since ~ 18 Sept 2021

marpler
marpler Member ✭✭
in Download, Add/Update Accounts (Windows)
For over a week now, and after a recent update at USAA (according to ther website) I have not been able to Direct Connect with any accounts at USAA. One-step-update gives a 301-A error and attempting to sign up for Direct Connect within any account results in the 502 error. USAA tells me they have no issues. Can you help me?
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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    CC-301 and CC-502 errors are Express Web Connect errors, not Direct Connect errors which would start with OL-.  I'm using Direct Connect with a checking and savings account without any errors.

    What kind of accounts are these?
    What is the connection type(s)?  (Ctrl+A -> Transaction Download)
    Are you using VPN?
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