Axos Bank CC-501 error

paula w
paula w Member ✭
edited September 2022 in Errors and Troubleshooting (Windows)
I am unable to complete this set up with Axos bank. Quicken repeatedly sends a CC501 error. My password is only 10 characters long. Help!

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @paula w,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review this error-specific support article regarding error CC-501.

    As stated in the article, if the issue persists for more than 24 hours, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to further investigate the issue and will then likely be required to file an escalation.

    I apologize for any inconvenience this may cause! Thank you.
    -Quicken Anja
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