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Bank of America Credit Card - unable to connect

I keep getting error CC-555 - the bank is blocking access.

From looking at other threads here, this seems to be caused by BofA's change to 2FA. I've tried "Add new account" using both "Bank of America Credit Card" and "Bank of America - All Other States" but nothing works.

I have no problem accessing this account using a regular web browser, so the account itself is not "blocked."

Is there any way to get Quicken to connect to a BofA credit card account?


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    edited October 2021
    Hello @APA66

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties connecting to your credit card. At the moment the financial institution has a block on its server(s). I recommend waiting 24-48 hours and attempting to update again. If the issue is still occurring, please contact Quicken Support. An agent will assist you in pulling log files and escalating this issue as needed. 

    For more information regarding error, CC-555 click here. To contact Quicken Support click here. 

    Hope this helps. Please let us know how it goes and of any questions or concerns. 

    -Quicken Paloma