you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with your Wells Fargo account. If you haven't already I would suggest taking a look at the OL-220 article down below as it will have multiple steps we're able to take to see if we're able to resolve the issue.
you get a chance to try these steps, please let us know what you find. From there we'll better understand our next