Why aren't my bank transactions downloading?

I just upgraded to Version 6.4.2 (Build 604.41752.100) for MAC and now my bank transactions won't download. I signed out/in of Quicken and that didn't resolve it. My other financial transactions have updated without a problem. During the 1st attempt, I noticed a series of notifications about each transaction popped up on my screen; I selected the Close All option presuming those transactions would now be in my account. They are nowhere to be found. HELP.

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