No direct connect option since BB&T/Truist merger

Since the merger last weekend 10/9/21, I don't have the ability to transfer money from my business checking account to business credit card through Quicken, I have to log onto Bank website and manually do it. The problem I suspect is, there is no direct connect option for my Business Checking account, only web express connect. All other accounts have direct connect which gives me the ability to transfer...

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  • Hello @bobdaduke

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. You are correct at this time Direct Connect is not available for Truist bank. We apologize for the inconvenience. I would recommend contacting your financial institution for more information about having Direct Connect implemented. 

    Hope this helps. Please let us know of any questions or concerns. 

    -Quicken Paloma 
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Which exact name are you selecting for the Quicken account entry for your bank ? 
    Quicken Subscription - Windows 10
  • bobdaduke
    bobdaduke Member
    Truist.com
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    bobdaduke said:
    Since the merger last weekend 10/9/21, I don't have the ability to transfer money from my business checking account to business credit card through Quicken, I have to log onto Bank website and manually do it.
    As implied - this is totally a TRUIST problem at their end....
    They have chosen to not contract with Quicken for Direct Connect transaction support under the TRUIST nameplate..
    Here is the entry for BBT - which you might try and see if it still works with your credentials.
    09547    09547    09547    BB&T - Online Banking    http://www.bbt.com    1-888-228-6654    https://dias.bank.truist.com/ui/login?redirecturi=/web/home    ACTIVE   
    BANKING,CREDIT,ACCOUNTINFO,PAYMENT&DIRECT   
    BANKING,CREDIT&WEB-CONNECT        
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT 
    And of course, here is the limiting entry for Truist -
    68775    68775    68775    Truist Bank    https://www.truist.com/    NA    https://dias.bank.truist.com/ui/login    ACTIVE
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  

    Quicken Subscription - Windows 10
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