No direct connect option since BB&T/Truist merger

bobdaduke

Since the merger last weekend 10/9/21, I don't have the ability to transfer money from my business checking account to business credit card through Quicken, I have to log onto Bank website and manually do it. The problem I suspect is, there is no direct connect option for my Business Checking account, only web express connect. All other accounts have direct connect which gives me the ability to transfer...

Quicken Paloma

Hello @bobdaduke, 

Thank you for reaching out to Quicken Community. I apologize you are having this issue. You are correct at this time Direct Connect is not available for Truist bank. We apologize for the inconvenience. I would recommend contacting your financial institution for more information about having Direct Connect implemented. 

Hope this helps. Please let us know of any questions or concerns. 

-Quicken Paloma 

Ps56k2

Which exact name are you selecting for the Quicken account entry for your bank ? 

bobdaduke

Truist.com

Ps56k2

bobdaduke said:

Since the merger last weekend 10/9/21, I don't have the ability to transfer money from my business checking account to business credit card through Quicken, I have to log onto Bank website and manually do it.

As implied - this is totally a TRUIST problem at their end....
They have chosen to not contract with Quicken for Direct Connect transaction support under the TRUIST nameplate..

Here is the entry for BBT - which you might try and see if it still works with your credentials.

09547    09547    09547    BB&T - Online Banking    http://www.bbt.com    1-888-228-6654    https://dias.bank.truist.com/ui/login?redirecturi=/web/home    ACTIVE   
BANKING,CREDIT,ACCOUNTINFO,PAYMENT&DIRECT   
BANKING,CREDIT&WEB-CONNECT        
BANKING,ACCOUNTINFO&EXP-WEB-CONNECT 

And of course, here is the limiting entry for Truist -

68775    68775    68775    Truist Bank    https://www.truist.com/    NA    https://dias.bank.truist.com/ui/login    ACTIVE
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT