I renew the software, But still show the alert expired need renew

Question

Hi,
 I renew the software, But still show the alert expired need renew.

Quicken Paloma · Answer

Hello @Kwok,

Thank you for reaching out to Quicken Community. I apologize you are having this issue. For this particular instance, I would recommend signing out of the Quicken program entirely and logging back in.

To sign out select Edit >Preferences >Quicken ID & Cloud accounts >Sign in as a different user. In the popup type yes at the bottom to confirm and click sign out. You will be prompted to sign back in with your Quicken ID and password.

Hope this helps. Let us know how it goes and of any questions/concerns.

-Quicken Paloma