Optum Bank error code CC-502 (edited to reflect subject)

Indyboo

Are there any ongoing issues with CC-502 for Optum Bank, and/or Optum HSA? I've been getting this code whenever I try to update my account for a couple of weeks.

Boatnmaniac

I have not found any recent Optum Bank posts about this error code. 

Since you have been having this issue for a couple of weeks, you might want to read the following Support Article: Error When Updating Accounts: CC-502 [Support Article].

Boatnmaniac

I have not found any recent Optum Bank posts about this error code. 

Since you have been having this issue for a couple of weeks, you might want to read the following Support Article: Error When Updating Accounts: CC-502 [Support Article].

JeffinPTC

Same error 502 here from Optum for about a week. I've read the article; what next?

tjwo

I am also getting the cc-502 error at Optum Bank. I noticed the issue on Oct 16. Tried today Oct 18 and still got the same cc-502 error.

Boatnmaniac

JeffinPTC said:

Same error 502 here from Optum for about a week. I've read the article; what next?

Read the article, again.  It says what to do.

tjwo

Hi all, today Oct 19 I was able to download transactions from Optum bank. No cc-502 error received.