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Crypto Ethereum CBOE symbols are no longer updating in Quicken

Scrappydoo

ETHUSD symbol stopped working as download ticker last week. It appears ETH

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Scrappydoo

It appears ETH symbols have been changed. However, although the latest CBOE ETH*RP symbols are listed on Quicken.com and show data, when one tries to download these into Quicken it appears to only downloads zero as the historic prices. Also, GXET doesn't appear to work.

However, NASDAQ NQETH does work, however it only contains a short history of prices
Can you fix the inconsistency so that Quicken desktop downloads correct CBOE historic values?
.

Latest CBOE Indices
https://cdn.cboe.com/resources/us/indices/CSMIValues.pdf

Don Awalt

I too was tracking Ethereum INDEX:ETHUSD200, and it has not worked since Oct 15. How do we correct this for proper portfolio tracking?

Lance C

I am having the same problem. Was using index:ethusd100. New ticker looks to be elx but it doesn't work either.

RDA

Same problem here. We all happily pay the annual subscription fee, Quicken. I hope sustained connectivity isn't too much to ask and expect.

K123

They had this fixed briefly last week, but it appears they've broken it again as of today (10/25). I called support last week and it was working correctly on Friday, but it's now down again.

There was another discussion about this problem but they have closed the topic now so you can't even reply in the other space.

https://community.quicken.com/discussion/comment/20208969#Comment_20208969

K123

Still not working as of this evening (10/25). I really don't won't to waste more time with support only to have it not get fixed.

K123

Still an ongoing issue. The admins closed one of the threads on this topic. I assume they thought it was solved but it's still not fixed.

Other thread is here for those interested:
https://community.quicken.com/discussion/7900805/crypto-price-data-from-cboe-no-longer-working-again#latest

Don Awalt

Ethereum price has not updated since Friday. It's broken again.

Don Awalt

No Ethereum price updates for the last 2 days. What is up with this, Quicken can you respond, at least give us some indication of what you think going on?

K123

The functionality for updating crypto prices has been extremely sporadic for months. Will work for a day to two and then not work at all for days or weeks at a time.

I've contacted Quicken support about this issue three separate times.

There does not appear to be a sense of urgency or even much interest to address the issue.

Frustrating.

Don Awalt

It is back to not updating - the last 2 days, no Eth price updates.