Thank you for reaching out to the Community and telling us about your issue.
After investigating this a little further on my end, I did see that there seems to have been a migration issue with your cloud account. Unfortunately, I can not provide you with resolution steps for this issue. You will need to contact Quicken Support directly for further assistance so our support agents can further investigate and escalate this issue for you.
I do apologize for the inconvenience, but an escalation is required in order to resolve this issue. Thank you in advance for your understanding and cooperation!