Schools First Federal Credit Union - Resetting Accounts (opening balances change after reset)

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jpkimball
jpkimball Member ✭
edited February 2022 in Download, Add/Update Accounts (Windows)
I reset my Schools First FCU accounts because they weren't downloading and when I performed it the new transactions were correctly downloaded however the opening balances changed which threw off my reconciliation.

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  • Quicken Alyssa
    Quicken Alyssa Moderator mod
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    Hello @jpkimball,

    Thank you for taking the time to reach out to the Community about your issue.

    I have seen this happen before. The easiest way to correct it is to restore a backup and get the correct opening balances from it. Then go back into your original data file and plug those numbers in. 

    Let me know if this resolves your issue, I apologize for the inconvenience.


    Quicken Alyssa

  • kcb
    kcb Member ✭✭
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    Please please have Quicken look into this. AND fix it. I have had numerous problems with One Step Update not updating properly, then have the go-to solution change the numbers. I have 27 accounts, in various institutions. I thought I was losing my mind when I discovered that Quicken was changing my Opening Balance. Then it was a matter of "running around in circles, waving my arms wildly, and shrieking". As many have posted in this community with the same problem. I noticed all of those discussions were closed. I avoid using my saved back up data files, because there are errors in those that I have laboriously hunted down and corrected (well, almost corrected).

    To Quicken: Won't you help us, Obiwan?
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