Citibank Mastercard

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cesarvinocur
cesarvinocur Member ✭✭
in Download, Add/Update Accounts (Windows)
These last weeks am noticing duplicates whenever downloading transactions from Citibank, also discrepancies on the online balance which are not allowing the automatic online reconciliation. Is there anybody else experiencing same issues?

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  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
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    Hello @cesarvinocur, 

    Thank you for reaching out to Quicken Community. We are sorry to hear you are having this issue with duplicate transactions. To better assist you, more information is needed. For instance, what connection method are you using? Is this occurring for all of your accounts? 

    To check the connection method being used select Tools >Account List >Edit account details >Online Services. 

    Once more information is provided we can move forward with diagnosing/troubleshooting as needed. 

    -Quicken Paloma

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