Cannot download all accounts after update (Q Mac, v 6.4.4)

Ralph

I updated my quicken this morning. Here is what I have Version 6.4.4 (Build 604.41834.100). After the update I cannot connect to my accounts. I have signed out and back into my Quicken account but still did not work.

Don89

Same problem here after update to Version 6.4.4 (Build 604.41834.100).

Three of my accounts now fail to download with the messages "Download Error (-28)" and "STATUS_TERMINATION_TIMEOUT".

b3thomso

Same issue. Very frustrating.

Ralph

Problem fixed thanks to Quicken support. I disconnected one of my credit cards from qonloading. Then added it back in again and the problem was solved for all accounts.

Don89

> @Ralph said:
> I disconnected one of my credit cards from qonloading. Then added it back in again and the problem was solved for all accounts.

I just tried that, didn't fix any of my accounts.

Ralph

I suggest you call support. They were able to fix my problem.

Allieblaster

None of that worked for me either.

Don89

Downloads are working for me again. Telephone support was unable to resolve this problem although they tried for an hour. They asked me to file a report through the Quicken app "Help -> Report a Problem...", and they escalated that report. The following day downloads were back to normal.