Error 1202 when downloading Stifel accounts

I am updated to 6.4.4 and just started getting this error message when downloading Stifel accounts.  Please help!

Comments

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    Hello @Susie,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    I am hoping that you can provide us with some more information in order to better assist you.

    What instance of Stifel are you trying to connect to? Have you tried resetting the account connection?

    If you have not yet tried resetting, here's how you do that.

    1. Click on the account from the list on the left of your Quicken.

    2. Click on Settings in the bottom right corner of the account register.

    3. Click on the Downloads tab at the top of the box.

    4. Click Reset Connection.

    5. Follow the prompts.

    Check back and let us know the outcome!



    Quicken Alyssa

  • Ron Hersch
    Ron Hersch Member ✭✭
    Your explanation makes no sense. "the list on the left?" Settings on the bottom right corner?? What are you looking at???
  • Hello @Ron Hersch, 

    To clarify please see the visual examples below. 

    1. Click on the account from the list on the left of your Quicken.


    2. Click on Settings in the bottom right corner of the account register.



    3. Click on the Downloads tab at the top of the box.

    4. Click Reset Connection.



    Hope this helps. Let us know if further clarification is needed. 

    -Quicken Paloma 
  • Susie
    Susie Member ✭✭✭
    Thank you.  I was able to work with the financial organization to reset my connections.