CCC-501 error on Chase Bank accounts and Discover since 10/29.
rmewan
Quicken Windows Subscription Member
I am getting a c-501 error on Chase Bank accounts and Discover since 10/29. Other accounts are working fine. Tried to deactivate and reactivate the Discover account and it says there is a problem with the Quicken server.
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Answers
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Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken. If you are not willing to accept the unreliability of this connection method, I suggest you use the Direct Connect or the Web Connect connection method if available instead. If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank
If you insist on using the Express Web Connect connection method, I suggest you review: https://www.quicken.com/support/error-when-using-online-services-cc-5010