Quicken works fine except long startup time with white screen. Deluxe version R36.38

Deluxe version R36.38; build 27.1.36.38; Windows 10 HOME version 21H1; build 19043.1348; 7-25-20
this problem started about 3 weeks ago.

Answers

  • fdx200585
    fdx200585 Member ✭✭
    problem is slow startup with white screen
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @fdx200585,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you perform a clean uninstall/reinstall (this is different from simply uninstalling and reinstalling the program) which will clear out and replace the existing configuration files for Quicken (this does not affect any of your data and/or backup files).

    To do so, please refer to this support article and scroll down to the section titled If the steps above do not resolve the issue. Then, open and follow the instructions found in the blue dropdown sections titled First: Download and use QCleanUI and Second: Rename Quicken Shared Folders.

    Let us know how it goes!
    -Quicken Anja