Problems with PlainsCapital Bank

jzents
jzents Quicken Mac Subscription Member ✭✭
in Download, Add/Update Accounts (Mac)
Is anyone having issues downloading from PlainsCapital Bank. I have not had a good download in a week.

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?

  • jzents
    jzents Quicken Mac Subscription Member ✭✭
    Q for Mac 6.4.4 on MacOS 12.01. Occurs from desktop. Error says the site is down. Want to know of others have the same issue. Happens to all of my PC accounts.
  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @jzents, 

    Thank you for reaching out to Quicken Community. We apologize you are having this issue. I was also able to recreate this error. For this particular instance, I would recommend waiting 48 business hours and attempt updating at a later time. Please keep us up to date if the error persists after 48 business hours. Again we apologize for the inconvenience. 

    -Quicken Paloma
This discussion has been closed.

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