One Step Summary never shows each account result

I have 2 data files I use, one always shows the last account update result when I go into One Step Update summary, and the other never shows the "Financial Institutions Updated" section - it only shows the "Services Updated" section, Quotes and Investing deadlines updated, and Investing.quicken.com....the accounts update fine, just never any status reported. Why is that? Thanks!

Best Answer

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    The last online session information is maintained in the runtime.dat file within a Quicken file specific folder in the hidden \ProgramData\Quicken\Inet folder.  I suggest you exit Quicken, rename the runtime.dat file, open Quicken, examine the One Step Update Summary to confirm you have renamed the appropriate runtime.dat file. If all goes well, you may remove the renamed file.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Accepted Answer
    The last online session information is maintained in the runtime.dat file within a Quicken file specific folder in the hidden \ProgramData\Quicken\Inet folder.  I suggest you exit Quicken, rename the runtime.dat file, open Quicken, examine the One Step Update Summary to confirm you have renamed the appropriate runtime.dat file. If all goes well, you may remove the renamed file.
  • Don Awalt
    Don Awalt Member ✭✭✭✭
    @Sherlock that worked perfectly, problem fixed - must have gotten corrupted somehow. Thanks!