Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Installing and Updating (Windows)
Installation isn't working
dvdrttr
I'm setting up a new computer for a friend. I installed Quicken 2015 on a Windows 11 computer but it never gets to the basic Quicken screen so I can restore it from his backup. The installation process keeps asking for a file. When I choose the backup, it says it isn't the right one, or it asks me where I want to install the backup file.
Any suggestions as to what I'm doing wrong? Thanks.
Find more posts tagged with
Accepted answers
All comments
dvdrttr
Would appreciate your suggestions.
UKR
After installing Q 2015 from your original CD or a saved downloaded installation file, did you also go to
http://www.quicknperlwiz.com/quicken-2015-patches.html
and download and install the Release 17.4 Mondo patch file? That's needed to get started.
Are you getting a message similar to that:
"The code execution cannot proceed because MSVCP120.Dll was not found. Reinstalling the program may fix this problem."?
If so, you need to download and install the 32-bit (x86) version of this C++ redistributable:
https://www.microsoft.com/en-us/download/details.aspx?id=40784
dvdrttr
Thanks. I'll try that. I'm not getting the error messages you listed but the program won't install to the point where I can restore the backup. Hopefully your suggestion will solve the problem. Thanks.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of
