Server Communication Error

karl21

Trying to connect to Movement Mortgage bank to setup a mortgage loan. I cannot though, I keep getting this error. Weird thing is, I can pull up my browser and connect to the bank to see my account and its transactions.

Quicken Paloma

Hello @karl21, 

Thank you for reaching out to Quicken Community, although we apologize you are having this issue. I took a look into your account but was unable to find an error code/message. Could you please try a test file? This will give us a better understanding of the issue in general. Before starting this process please make sure that you have saved a backup of your current file. 

To do a test file please select File >New >Start from scratch. Once the test file has been created please add your Movement Mortgage bank account(s) only. No other accounts are needed. 

When you have a moment please attempt the steps above and let us know how it goes! Please be specific if you come across any error codes or messages. 

-Quicken Paloma