Cannot see Account Reconcile window (Q Mac)

Dave Hosking

I am unable to see the Account Reconcile window. This is a new experience. Otherwise, Quicken appears to be working.

Quicken Premiere for Mac version 6.4.4

RickO

Need more info. With a single account selected in the sidebar, when you click menu Accounts > Reconcile Account, what exactly happens? Also, have you tried restarting the computer?

Dave Hosking

Thanks for responding.

With a single account selected in the sidebar, and the transaction records displayed, I click on Accounts>Reconcile Account, and nothing visible happens. When I go to View on the menu bar, a check mark is displayed at the bottom of the dropdown window, with Reconcile: (my account) displayed, but no Reconcile window is visible.

Dave Hosking

I have not tried restarting the computer.

Dave Hosking

I just tried restarting the computer - no change. The Reconcile account window does not appear.

THEN - I looked to the left edge of my left-hand monitor. I have two monitors, and sometimes I must start up my 2013 MacBook Pro with the laptop display up so that I can get to the Start button. I found just a shred of the Reconcile window appearing at the edge of my monitor. So the app is working, but I did not see the window when it appeared at the edge of my monitor.

Sorry to have engaged you when the problem was Operator Error. Thanks for your help.

RickO

Glad you got it solved!