Cannot Upgrade on Quicken Website from Quicken Deluxe to Home & Business

CoolPossum

I'm trying to upgrade Quicken Deluxe R36.45 to Home & Business. I go online to my account and select "Subscriptions", then click "Manage Subscription". I then select "Change Plan". When I attempt to click on the "Upgrade" button for Home & Business, the cursor changes to a red circle with a line thru it. Anyone know why? I still have 7 months remaining on the current Deluxe subscription.

garysmith87

Contact official Quicken support via either chat or phone.  

Quicken Paloma

Hello @CoolPossum, 

Thank you for reaching out to Quicken Community. We apologize you are having difficulties upgrading your subscription. However, since your subscription is due for renewal in 7 months you will wait until the 6-month mark to renew or upgrade. We apologize for the inconvenience. If would you like assistance with this process or come across any issue please contact Quicken Support. 

Hope this provides clarification. 

-Quicken Paloma

Greg_the_Geek

@Quicken Paloma , I believe the OP is trying to Upgrade their subscription, not Renew it.