Schwab conversion and missing MMF

Deanna Nelson
Deanna Nelson Quicken Mac Subscription Member ✭✭
Schwab has a cash sweep account - Schwab Government Money Fund. Since the conversion the transfers into this account reduce the cash balance but the actual fund does not show up in the portfolio.

Prior to the conversion it was all part of the cash balance.

So anyone with this sweep account will not have the correct information.

Please fix this, Quicken!

Comments

  • Devyn
    Devyn Quicken Mac Subscription Member ✭✭✭✭
    edited December 2021
    I believe this is what I'm seeing as well. My Schwab balances are all incorrect; the main error seems to be the cash sweep balances.

    I created a new Quicken account to test the Schwab connection, and it appears to download the balances correctly, including the cash amounts.

    Somehow in the existing file, it lists the cash amount as wildly incorrect. Confusingly, I can't even seem to figure out how to access this cash amount in order to inspect it (eg, look for duplicate transactions). Nothing is clickable.

    I certainly hope I don't have to abandon my existing file and its years of historic data.

    Help!

    I'm running:
    Quicken Deluxe - Version 6.4.4 (Build 604.41834.100)
    macOS 12.0.1
  • Devyn
    Devyn Quicken Mac Subscription Member ✭✭✭✭
    I believe this is what I'm seeing as well. My Schwab balances are all incorrect; the main error seems to be the cash sweep balance.

    I created a new Quicken file to test the Schwab connection, and it appears to download the balances correctly, including the cash amounts.

    Somehow in the existing file, it lists the cash amount as wildly incorrect. Confusingly, I can't even seem to figure out how to access this cash amount in order to inspect it (eg, look for duplicate transactions). Nothing is clickable.

    I certainly hope I don't have to abandon my existing file and its years of historic data.

    Help!

    I'm running:

    Quicken Deluxe - Version 6.4.4 (Build 604.41834.100)
    macOS 12.0.1
  • This content has been removed.
  • Devyn
    Devyn Quicken Mac Subscription Member ✭✭✭✭
    @Deanna Nelson - You should follow this discussion. (Even though it's listed under the Windows category, several Mac users have chimed in.) Quicken has opened a specific ticket that you can submit a report under. Look for comments from Quicken Sarah.
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