Downloading transactions from Capital One Yields Zero Balance

userJGC

I see many entries complaining about a zero account balance being set after downloading transactions from Capital One for the last month or two. The problem is with Capital One, not Quicken. If you open the QFX file that is downloaded with an editor, you will notice in the XML syntax near the end of the file, It specifies a zero balance.
<BALAMT>0.0</BALAMT>
Change the "0.0" to the correct value and the import works fine.
Don't open a problem report with Quicken!
Hope this helps.