OL-362-A error with Vanguard

GW123
GW123 Quicken Windows Subscription Member ✭✭
When doing the one-step update, I don't get any error messages for Vanguard, but transactions are not downloaded. I tried to download them from the Vanguard website, but get the OL-362-A error Your financial institution has downloaded data for an account which doesn't exist in your Quicken data file.
Tried to deactivate and reactivate the Vanguard accounts and validate the data file, but the issue persists.
At the present time, hardly any of my accounts update normally: multiple errors from Capital One, Citibank and Vanguard. I have been a Quicken customer for 24 years, but the quality of the product has become abysmal.

Comments

  • shawn45223
    shawn45223 Quicken Windows Other Member
    Having the same issues.
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    Hello @shawn45223 & @GW123,

    Thank you for taking the time to visit the Community to report the issues you are having, though I do apologize that you are experiencing this. 

    Please use this Knowledge Base article to resolve the issue. Let us know if the issue persists, thank you!



    Quicken Alyssa

  • Terry
    Terry Member ✭✭✭
    Same here.
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    Thank you @Terry, for adding to the discussion. 

    Please use the link provided above to try and resolve your issue. 

    Do let us know how this goes, thanks!



    Quicken Alyssa

  • Terry
    Terry Member ✭✭✭
    I think that took care of it. Thanks
This discussion has been closed.