Removing shares does not work

Terry Buckner

For some reason a duplicate holdings in my investment account appeared. When I enter "remove shares"- while it records it, it doesn't actually remove the shares.

Frankx

I'd suggest that you take a close look at all the transactions that are in that register, to see if there are any odd transactions - such as a stock split, or other duplicate transactions.  The absence of a cost basis doesn't make sense. 

If this just started, you may want to restore a recent backup file, especially if these duplicate shares showed-up after a recent account download. 

Frankx

Frankx

Hi @Terry Buckner,

Have you tried simply "deleting" the shares?  If not do that and let us know what happens.

Frankx

Terry Buckner

Yes I did. It shows it in the transaction log, but the shares are still there in the portfolio view.

Frankx

In the "Portfolio" view >  "Shares" column - are there numbers of shares in that column and corresponding amounts in the "Market Value", "Cost Basis" and "Gain/Loss" columns, or are those 3 columns blank?

Frankx

Terry Buckner

The cost basis is blank. The shares have a value as does the market value

Frankx

I'd suggest that you take a close look at all the transactions that are in that register, to see if there are any odd transactions - such as a stock split, or other duplicate transactions.  The absence of a cost basis doesn't make sense. 

If this just started, you may want to restore a recent backup file, especially if these duplicate shares showed-up after a recent account download. 

Frankx

Sherlock

If you haven't already, you may want to review: Quicken FAQ: Managing Placeholder Entries in Quicken for Windows