I don't get a Cha-Ching sound effect when I post a rent payment.

Aptos_Joe
Aptos_Joe Quicken Windows Subscription Member
in Business and Rental Property Tools (Windows)
I don't get a Cha-Ching sound effect when I post a rent payment. Any ideas?

Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    Hello @Aptos_Joe,

    Thank you for coming to the Community with your question!

    Please go to Edit>Preferences>Setup. (pictured below) And make sure you have Quicken sounds checked off. 


    Do let us know if this resolves the issue, thanks.



    Quicken Alyssa

  • Aptos_Joe
    Aptos_Joe Quicken Windows Subscription Member
    Yes, my sound is turned "On." I get cha-ching when posting to my checking accounts and Other Income from the Rental Property tab. It is only absent when posting rents. Thanks for the quick response.
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    @Aptos_Joe,

    Thank you for your response!

    Please provide the version of Quicken you are currently running. I want to make sure that this isn't a bug before I take you through troubleshooting steps. You can easily find this information by going to Help>About Quicken. Thank you!



    Quicken Alyssa

  • Aptos_Joe
    Aptos_Joe Quicken Windows Subscription Member
    Home, Business & Rental Property, Version R36.48, Build 27.1.36.48, Windows 10 Enterprise. It's actually a problem I've had for some time.
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