Can not complete an update, can't connect to BCU Credit Union

I can no longer update into quicken from BCU Credit union, this stopped working over the weekend. Did some thing change, I use the MAC version I also tried it on a windows 10 device and it works fine.


  • jachamb777
    jachamb777 Mac Beta Beta
    Same issue here.  Stopped working around 12/3 for me.  Using Mac version only
  • Quicken September
    Quicken September Alumni ✭✭✭✭
    Hi, @gsmedleyjr and @jachamb777

    Thank you for reaching out to the Community with your question! I apologize that you were experiencing this problem. There was a known issue when attempting to add or update accounts with BCU at that time, though it has since been resolved. Below is the Community page for this particular outage.

    If you are still experiencing issues, please contact our support so that we can further assist you!

    -Quicken September
  • thegecko789
    thegecko789 Member ✭✭
    Hi September - I am still having trouble downloading transactions from BCU and the page you reference above does not pull up for me. I have build R37.66
  • PLMac
    PLMac Member
    Have you gotten your issue resolved yet? I have also had the same trouble but with First Entertainment Credit Union. My last successful download was on December 8, 2021.
  • thegecko789
    thegecko789 Member ✭✭
    No resolution - I am doing manual downloads, but that is just messy - this used to work well every day and someone broke it, I imagine many CUs use the same systems so that is why we are seeing this issue across many diff CUs.

    Quicken can you provide us with an update - resetting/deleting and re-adding the accounts does not work either.

    Thx - Pete
This discussion has been closed.