Chase now insists on sending me a code each time it downloads

SRC1954

This started about 7-10 days ago. I don't have to do this in Simplifi or MoneyWiz. I have gone to the Web site, and it no longer says it is connected to Quicken as it used to. Also, I have no choice but Quicken Connect. I cannot do Direct Connect. I even disconnected and reconnected but no go. I have tried both Amazon Visa and Chase. They work the same.

SRC1954

Thanks. It is not showing up on the website. It says I don't have any software with access but when I search Quicken, it says I do. I guess I have to call the Bank. I'll post my results.

SRC1954

Well, I think I got it fixed. I am not sure it was broken. I talked to Chase and the nice lady re-added Quicken. Confusingly, it doesn't show Quicken in the section that says "Apps linked to Chase". It shows that I used to have Intuit Mint but it's inactive. It still didn't show up, but I kept disconnecting and re-adding Chase. It continued asking to send me a code. Finally, almost in desperation I clicked on a button that said optons. It was brown and not blue so I initially ignored it thinking it was inoperable. Anyhow, I was able to do direct connect then and it apparently works. Having switched to the Mac version 3 years ago, I can tell you it is not as intuitive fiddling with settings as it was with Windows, or maybe I am still behind the curve.

Marcifer

I checked with Chase, and my account is authorized to download to Quicken - yet I still get the request for a code every time I update online accounts.