Chase now insists on sending me a code each time it downloads
SRC1954
Member ✭✭✭
This started about 7-10 days ago. I don't have to do this in Simplifi or MoneyWiz. I have gone to the Web site, and it no longer says it is connected to Quicken as it used to. Also, I have no choice but Quicken Connect. I cannot do Direct Connect. I even disconnected and reconnected but no go. I have tried both Amazon Visa and Chase. They work the same.
Steve
MS Money/Quicken Classic since 1991
Quicken Simplifi since 2021
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Is this for the Amazon Visa Chase credit card? If so, I have mine set up on Direct Connect and it works great. Bank name is "Chase". I show Direct Connect still available setting up a new account for "Chase". (Click the Options button during setup.) Are you saying that DC is not available, or you don't want to use it for some reason?
I would try:- Disconnect downloads for ALL accounts with Chase. Make sure to check for any hidden or separate accounts.
- Go to Chase's website and authorize Quicken. You can find the page by typing Quicken in the search box, or use this URL: chase.com/web/auth/dashboard#/dashboard/profile/desktopApps/requestFinancialSoftwareAccess
- Then go back an re-connect the Chase account(s) using Direct Connect.
Quicken Mac Subscription; Quicken Mac user since the early 90s2 -
Thanks. It is not showing up on the website. It says I don't have any software with access but when I search Quicken, it says I do. I guess I have to call the Bank. I'll post my results.
Steve
MS Money/Quicken Classic since 1991
Quicken Simplifi since 20210 -
Well, I think I got it fixed. I am not sure it was broken. I talked to Chase and the nice lady re-added Quicken. Confusingly, it doesn't show Quicken in the section that says "Apps linked to Chase". It shows that I used to have Intuit Mint but it's inactive. It still didn't show up, but I kept disconnecting and re-adding Chase. It continued asking to send me a code. Finally, almost in desperation I clicked on a button that said optons. It was brown and not blue so I initially ignored it thinking it was inoperable. Anyhow, I was able to do direct connect then and it apparently works. Having switched to the Mac version 3 years ago, I can tell you it is not as intuitive fiddling with settings as it was with Windows, or maybe I am still behind the curve.
Steve
MS Money/Quicken Classic since 1991
Quicken Simplifi since 20212 -
Glad you got it corrected. Yup, that gray Options button catches a lot of people.Quicken Mac Subscription; Quicken Mac user since the early 90s1
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I checked with Chase, and my account is authorized to download to Quicken - yet I still get the request for a code every time I update online accounts.0
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