Schwab download bond prices to quicken

dmps

I have invested around 6 hours of wasted time with quicken attempting to get a fix to get bond prices from Schwab. I was told my problem has been escalated after being dumped by 2 agents. They will not provide me a message if and when they fix this problem. I have had Quicken for over 20 years and if a Christnmas miracle is presented I might go 21.