Unable to resolve reauthorizing CapitalOne Accounts for downloading transactions

genedery

The current troubleshooting procedure for errors in downloading transactions for CapitalOne accounts only creates new accounts. The reauthorizing process does not provide linking to existing accounts.

Quicken Jared

genedery said:

The current troubleshooting procedure for errors in downloading transactions for CapitalOne accounts only creates new accounts. The reauthorizing process does not provide linking to existing accounts.

Hello genedery,

I am so sorry to hear that you are experiencing these errors. Are you receiving the CC-901 or ccscrape.501 error, in specific? If so, this is part of a presently open alert issue which can be followed here: https://community.quicken.com/discussion/7900427/ongoing-12-14-21-capital-one-cc-901-501-or-prompt-to-re-authorize-accounts#latest. 

Thanks,

Quicken Jared